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Request Letter of Authorization
Let us help you get the services you need
Request Letter of Authorization
Let us help you get the services you need
Why do I need a Letter of Authorization (LOA)?
By signing a Letter of Authorization (or LOA), you allow Maxicare to obtain copies of your or your dependent’s medical records that pertain to your case. By obtaining this information, we can then treat your illnesses or pains to the best of our abilities and make sure you get the superior service you deserve.
1
Log in to Member Gateway with your username and password. If you are not yet registered, click Create New Account.
2
Click on the Health Services tab and select “I need a Lab/Diagnostic test” then choose Other Providers – Request for Letter of Authorization
3
Fill out the required fields, attach the necessary document/s, and click Submit
4
A Thank You message shall appear confirming receipt of your request.
Your LOA will be sent to your email within 24 hours. If the request has been approved, LOA in PDF format will be attached to the email. If disapproved, email will indicate reason for disapproval.
Your LOA will be sent to your email within 24 hours. If the request has been approved, LOA in PDF format will be attached to the email. If disapproved, email will indicate reason for disapproval.
Outpatient consultation
A face-to-face meeting with a doctor to gain a better understanding of your symptoms. The doctor will also recommend the necessary treatment moving forward and walk you carefully through each step.
What you need to prepare:
- Filled out Consultation LOA Request Details
Outpatient laboratory
A request for lab procedures (X-rays, test results) or performance of minor surgeries (cataract surgery, dental restoration, etc)
What you need to prepare:
- Filled out Request Details for Laboratory Procedure
- For all Diagnostic Tests: Scanned copy of Maxicare-accredited Doctor’s complete prescription which should include:
- Complete diagnosis
- Member’s existing medication related to medical condition
For Physical Therapy (PT) and Occupational Therapy (OT): Scanned copy of Maxicare-accredited Doctor’s complete prescription which should include:
- Number of sessions availed
- Date and facility where last session was availed
- Patient’s medical history
Inpatient confinement
Booking of private room and board and use of the operating room
What you need to prepare:
- Filled out Hospital Notice
- Doctor’s prescription or request
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